A Complete Solution for CRM, Sales Transactions & Retail Operations
A Complete Solution for CRM, Sales Transactions & Retail Operations
Sales operations are the lifeline of any business, but most ERP solutions offer limited functionality, forcing businesses to use separate CRM, invoicing, and POS systems. This results in data fragmentation, inefficiencies, and lost sales opportunities.
Enter SXC Business Suite’s Advanced Sales Module
Unlike traditional ERP solutions, SXC Business Suite’s Sales Module provides a comprehensive, fully integrated system that covers.
CRM Section for leads & opportunities tracking.
Transactions Section for complete sales workflow management.
Retail Section with a powerful POS system.
Multi-level pricing engine for flexible pricing strategies.
Sales forecasting for data-driven decision-making.
With these capabilities, businesses can streamline sales processes, improve customer management, and optimize retail operations, ensuring higher efficiency and increased revenue.
1. CRM Section: Powerful Lead & Opportunity Management
The CRM section of SXC Business Suite’s Sales Module provides a structured approach to managing leads, tracking opportunities, and automating communications.
Opportunities Management for Lead Tracking
Managing leads from multiple sources can be challenging. SXC Business Suite allows businesses to:
Capture leads from various sources like Indiamart, website forms, and campaigns.
Track opportunities from initial contact to deal closure.
Assign follow-up tasks to sales teams for better conversion rates.
Automate reminders to prevent lead loss due to missed follow-ups.
Studies show that businesses using structured lead tracking improve conversion rates by 35% (HubSpot Report).
Bulk Email Functionality for Mass Communication
Send personalized promotional emails & updates to leads and customers.
Automate follow-up emails for nurturing leads.
Track email open rates & customer engagement.
Contacts Management for Non-Customer Business Relations
Not everyone important to your business is a customer or vendor. SXC Business Suite’s Contacts Management feature allows businesses to:
Store & manage contacts like consultants, advisors, and partners.
Categorize business contacts for quick reference.
Track interactions with key business relations.
Custom Sales Stages for Personalized Sales Tracking
Every business has a unique sales process. With SXC Business Suite, you can:
Create and configure your own sales stages (e.g., Prospecting, Negotiation, Won/Lost).
Track leads through customized sales pipelines.
Generate reports based on deal stages for performance analysis.
Integration with Indiamart for Automatic Lead Import
For businesses using Indiamart, SXC Business Suite offers seamless lead integration, enabling:
Automatic import of real-time & historical leads from Indiamart.
Instant assignment of leads to sales reps for quick action.
Lead tracking and analysis to optimize conversions.
Businesses using lead automation tools increase sales by 29% (Forrester Research).
2. Transactions Section: Full Sales Workflow Management
The Transactions Section of the Sales Module ensures that businesses can handle every stage of the sales process seamlessly, from quotations to invoices and billing.
Comprehensive Sales Transactions Handling
Sales Quotations – Send detailed quotes to prospects with pricing & terms.
Sales Orders – Convert confirmed quotes into sales orders automatically.
Sales Deliveries – Track dispatch & delivery schedules with real-time updates.
Proforma Invoices – Generate pre-invoices before final billing.
Sales Invoices – Automate tax-compliant invoice generation.
Recurring Billing Feature – Automate invoices for subscription-based businesses.
Credit Memos – Issue refunds or adjustments for returned goods.
Automated sales transactions reduce manual errors by 40% and speed up order fulfillment (McKinsey Report).
3. Retail Section: POS System for Retail, Superstores & Factory Outlets
Retail businesses require fast and efficient billing systems. SXC Business Suite includes an integrated POS (Point of Sale) solution for managing retail transactions smoothly.
Advanced POS System for Retail Operations
Quick checkout with barcode scanning.
Multi-payment support: Cash, Credit/Debit Cards, Digital Payments.
Real-time inventory sync with sales transactions.
User-friendly interface for fast billing in busy retail environments.
Retail businesses using integrated POS systems report a 25% reduction in checkout times and a 20% increase in customer satisfaction (Retail Industry Study).
4. Sales Forecasting: Data-Driven Planning for Business Growth
Unpredictable sales cycles can hurt inventory management and revenue planning. SXC Business Suite’s Sales Forecasting feature allows businesses to plan ahead with confidence.
Create Detailed Item-Level Forecasts
Generate forecasts based on historical sales data.
Predict demand using multiple scenarios:
Optimistic Forecast – Best-case sales projection.
Pessimistic Forecast – Worst-case scenario for risk planning.
Most Likely Forecast – Realistic sales expectations.
Forecasts at yearly & monthly levels for accurate planning.
Companies using predictive sales analytics improve demand accuracy by 30% (Harvard Business Review).
5. Multi-Level Pricing Engine for Customer-Specific Pricing
A rigid pricing model can limit sales potential. SXC Business Suite offers flexible pricing strategies through a multi-level pricing engine.
3-Level Pricing Configuration for Custom Pricing
Item-Level Pricing – Set standard product pricing.
Price List-Level Pricing – Assign bulk discounts or special rates for groups.
Customized Pricing for Contracts & Agreements – Offer unique pricing for B2B customers.
Businesses using dynamic pricing strategies increase revenue by 15-25% (McKinsey & Company).
6. Why Businesses Should Choose SXC Business Suite’s Sales Module?
Unlike standalone CRM, invoicing, or POS systems, SXC Business Suite offers a fully integrated sales module that ensures:
Seamless lead-to-sales pipeline management with CRM integration.
Complete sales transactions coverage, from quotations to recurring billing.
Advanced POS for superstores, retail outlets & factory stores.
Sales forecasting for strategic business planning.
Flexible multi-level pricing to optimize revenue.
Businesses using ERP-integrated sales management solutions experience a 35% increase in sales efficiency (Deloitte Study).
7. Final Thoughts: Elevate Your Sales with SXC Business Suite
Sales operations should be fast, efficient, and fully integrated with the rest of the business. SXC Business Suite’s Sales Module helps businesses:
Capture & manage leads with advanced CRM tools.
Automate sales transactions for better efficiency.
Improve retail operations with a seamless POS system.
Predict future sales trends with data-driven forecasting.
Optimize pricing strategies for higher profitability.
Want to take your sales process to the next level? Let’s Talk! Discover how SXC Business Suite can help you drive sales, improve efficiency & boost revenue.
👉 Schedule a Free Consultation Today
