Empowering B2C & Trading Companies with Integrated E-Commerce Portal
Empowering B2C & Trading Companies with Integrated E-Commerce Portal
In today’s fast-paced digital marketplace, businesses need seamless integration between their ERP system and e-commerce operations to stay competitive. Many companies struggle with disconnected platforms, leading to inefficiencies in inventory management, order processing, and customer data synchronization.
SXC Business Suite ERP solves this challenge with its integrated e-commerce portal add-on, allowing businesses to manage both online sales and back-office operations within a single system. This feature is particularly optimal for B2C businesses and trading companies, offering a centralized, real-time view of inventory, customer interactions, and financial transactions—all while ensuring efficiency, accuracy, and scalability.
1. Why E-Commerce Integration Matters for B2C & Trading Businesses
For businesses in retail, wholesale, and trading, running an e-commerce store separate from ERP can create operational bottlenecks and inefficiencies:
Inventory Mismatches
Selling products online without real-time stock updates leads to overselling or stockouts.
Manual Data Entry Errors
Entering orders, invoices, and customer details manually increases errors and delays.
Delayed Order Processing
Without direct ERP integration, order fulfillment and logistics management become slow.
Lack of Unified Customer Insights
Disconnected customer databases limit personalized marketing and sales strategies.
By integrating e-commerce directly into ERP, businesses eliminate these inefficiencies and gain a fully synchronized digital commerce ecosystem.
2. How SXC Business Suite’s E-Commerce Add-On Enhances Business Management
Seamless Order Management
With the SXC Business Suite e-commerce add-on, online sales are automatically synced with the ERP system. This means:
Orders placed on the e-commerce store instantly appear in the ERP for processing.
Automatic invoice generation ensures seamless financial tracking
Order status updates are automatically shared with customers, improving transparency
Real-Time Inventory Synchronization
SXC Business Suite keeps inventory updated in real-time across both online and offline sales channels:
Prevents overselling or understocking.
Multi-location inventory tracking for businesses managing warehouses in different regions
Automates purchase order generation when stock reaches a predefined threshold.
Streamlined Payment & Financial Management
Integrated payment gateways support multiple transaction methods (credit cards, wallets, UPI, etc.).
Direct link to the ERP’s accounting module for real-time revenue tracking.
Automated tax calculations and compliance reporting.
Enhanced Customer Experience & CRM Integration
Unified customer database across e-commerce and ERP for personalized marketing.
Loyalty programs & promotions managed seamlessly between ERP and the online store.
Customer purchase history enables data-driven sales strategies.
Multi-Channel Sales Management
Manage both B2C and B2B sales from a single ERP platform.
Integration with online marketplaces (Amazon, eBay, Flipkart, etc.) for centralized order fulfillment.
Support for wholesale & retail pricing models.
3. How B2C & Trading Companies Benefit from SXC Business Suite’s E-Commerce Add-On
For B2C Retailers
Problem:
Disconnected sales channels lead to inconsistent pricing, stock discrepancies, and slow fulfillment.
Solution:
SXC Business Suite’s e-commerce integration ensures that every online sale instantly reflects in the ERP, optimizing order fulfillment, payments, and inventory tracking.
For Trading & Wholesale Businesses
Problem:
Managing bulk orders, multiple warehouses, and supplier relationships can become overly complex without a centralized system.
Solution:
SXC Business Suite simplifies bulk order processing, tracks supplier inventory, and automates procurement, reducing manual errors and improving efficiency.
A report by Forrester found that companies with ERP-integrated e-commerce solutions see a 35% improvement in order processing efficiency compared to those using separate systems.
4. Why SXC Business Suite is the Best Choice for ERP-Integrated E-Commerce
Unlike standalone e-commerce platforms, SXC Business Suite provides a truly unified business solution, combining inventory, sales, finance, and customer data into a single system.
SXC Business Suite keeps inventory updated in real-time across both online and offline sales channels:
No need for third-party integrations. The e-commerce module is built into the ERP, eliminating compatibility issues.
Scalable for growth Whether you run a single online store or multiple e-commerce channels, SXC Business Suite grows with your business.
On-Premise & Cloud Options Businesses can choose between a Windows-based on-premise setup or a browser-based web client for remote access.
5. Final Thoughts: Future-Proof Your Business with SXC Business Suite
In today’s digital-first world, B2C and trading businesses need a fully integrated ERP and e-commerce solution to stay ahead. SXC Business Suite’s e-commerce add-on bridges the gap between online and offline operations, ensuring:
Real-time inventory & order management.
Faster order processing & automated fulfillment
Seamless financial tracking & compliance reporting
A unified customer experience across all sales channels
